UBC Library LibQUAL Survey Results: User Perceptions of Library Service
hdl:11272/10259
Version: 5 – Released: Wed Jul 26 15:24:01 PDT 2017
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TitleUBC Library LibQUAL Survey Results: User Perceptions of Library Service
Study Global IDhdl:11272/10259
AuthorsUBC Library
ProducerUniversity of British Columbia Library (UBC)
Production PlaceVancouver, BC
DistributorUniversity of British Columbia Library (UBC)
Distribution DateSeptember, 2015
Deposit DateSeptember 15, 2015
Original Dataverse
Description and Scope
Description

LibQUAL is a standardised survey instrument developed by the Association of Research Libraries (ARL) that measures user perceptions of library services. Libraries implement LibQUAL periodically to better understand user priorities and to monitor library performance relative to student and faculty expectations.

The survey questions focus on three service areas:

  • library collections and access
  • customer services
  • library physical spaces

UBC Library has released LibQUAL data from 2007, 2010, and 2013.

Please contact Jeremy Buhler at jeremy.buhler@ubc.ca if you have questions.

KeywordsCountry::Canada; Education
Topic ClassificationOpen (Open Access Tag)
Related MaterialVisualization showing the use of this dataset is available here.
Data Availability
Number of Files 3
Terms of Use
RestrictionsCreative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
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"UBC Library LibQUAL Survey Results: User Perceptions of Library Service", hdl:11272/10259